How do I notify Terra of an Address Change?
Address Changes must be received in writing by mail or email. The Change of Address Form can be downloaded from here. Please send all changes to:
Terra Energy Partners
Attn: Owner Relations Department
3050 Post Oak Blvd., Suite 1500
Houston, TX 77056
Phone: (888) 223-4595
Email: royaltyowner@terraep.com
Please include your name, owner number, Last 4 digits of your Tax ID (SSN or EIN), prior address, new address, date, and signature.
How do I setup an ACH/EFT Direct Deposit?
The ACH/EFT Direct Deposit Enrollment Form can be downloaded here. Please attach a void check along with the completed form.
What is minimum pay/suspense?
Terra Energy Partners has a minimum payment policy of $100. A royalty payment will be issued once the minimum threshold has been reached. A minimum pay suspense release below the minimum threshold will be issued once a calendar year.
When are royalty checks issued?
Royalty checks are issued on or around the 25th of each month. If this date falls on a Saturday, Sunday, or National Holiday, your check will be issued the preceding business day.
What should I do if my check is lost, stolen or becomes stale dated?
How do I view my royalty payment check detail?
You can view your royalty statement via energylink.com
Who do I contact with login issues or when having trouble viewing check detail on EnergyLink?
Please contact the EnergyLink Owner Relations Support at 1-888-573-3364 or support@energylink.com
What is my Tax ID?
Your Tax ID is either your Social Security Number (SSN) or Employee Identification Number (EIN) which we must have on file for reporting and identification services. If a Tax ID fails to be provided, the IRS requires tax withholding in accordance with federal law, which will not be refunded.
How long will it take for you to respond to my email, call or correspondence?
Terra strives to respond to calls within 2 business days and to email and correspondence within 2 weeks. During times of heavy inquiry volumes or complex accounting questions, this time may increase.
When will I receive a 1099?
1099 Misc Forms are required to be mailed out by January 31st. Please contact the Owner Relations Department if you have not received your 1099 by the third week of February.
Royalty interest owners receiving more than $10 and working interest owners receiving more than $600 annually will receive an IRS Form 1099.
Why is backup withholding deducted from my royalty check?
If you do not have a valid Federal Tax ID, either a Social Security Number (SSN) or Employee Tax Identification Number (EIN), on file for reporting and identification services, the IRS requires Terra to withhold taxes in accordance with federal law until a correct number is provided.
Foreign persons are subject to a withholding tax in accordance with federal law.
How do I change my name in Terra Energy’s records?
Please mail in a copy of one of the following documents:
For more information on ownership changes, please click here.
What should I do when an interest owner of a property has passed away?
Please notify Terra and provide a copy of the death certificate. The account may be placed in suspense until proper documentation has been received and the payments may be directed to the estate or correct heirs.
The requirements for Ownership Transfers due to death vary by state and are dependent on whether or not the decedent had a will. For more information, please contact Terra Owner Relations or click here.
What is required to add my spouse to my account?
A recorded conveyance document is required to transfer interest from you to you and your spouse. Documentation must be recorded in the state and county where the minerals reside. Please notify Terra Owner Relations if you would like the interest suspended temporarily or if royalty payments should be continued until the transaction has been completed.
Why is my royalty payment different every month?
What options are available to receive royalty payment detail?
Terra offers online access to royalty payment detail through www.energylink.com or in paper form that is mailed out each month XXXXXXXX. Please contact Terra Owner Relations if you have questions about your payment detail.
Why are royalty payments suspended?
For your protection, payments are suspended upon a title dispute, legal action, the assignment of interest, notice of death, transfer of property, or in the event of no known address. Keeping your information updated can prevent this inconvenience.
What is a division order?
A division order is a directive signed by the interest owner verifying to the purchaser or operator of a well the decimal interest of production owned by the interest owner. Also, it provides basic ownership information including the interest owner’s address and tax identification number (Social Security Number or Employee Identification Number).
How much is my property worth?
Due to the many variables involved in determining the estimated value of your property, Terra cannot provide such valuations. We recommend you contact an oil and gas broker in the area where the property is located in order to obtain this type of valuation.
